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Contact our Botato Hotline Whatsapp +60 3-2856 7687.
Login / register account on our website botato.com.my .
After login to your account scroll down the page and click return repair and return or just click here .
Fill up all the information
-1- fill up your name ,email and phone number to get latest update of your repair item
-2- if you buy the item under botato please write down the order number for repair item , if you buy from other seller just write 123 on the order number.
-3- write down the repair model
-4- write the Serial number of the tablet (*you can find the tablet serial number behind the tablet)
-5- If you still under warranty from Botato please tick Warranty Claim if not click Repairing Service.
-6- Provide detail of your tablet issue .
-7- tick the box
-8- Click submit after fill up the form .
After submit the form kindly send the item to our office by courier service or if you want to direct send to our office kindly make appointment 1 day before you come on our hotline Wharsapp.
Botato Electronics Sdn Bhd (After Sale) C-1-2, Jalan BK 5A/2B, Bandar Kinrara, 47180, Puchong, Selangor.
Tel: 03 2856 7687
Mon- Fri 9 am-4.30pm
Sat. 9 am-12.30pm
Lunch break: 12 pm-1pm
Sunday Public Holiday Off
To check update on your return item ,please login to your account first and click account.
Click View your return request
Click the eye button .
you can see the tablet update here or you will received email / whatsap when your tablet has been repaired .