Product Repair Service/Return Form

Please note the standard process usually takes 7-14 working days after we receive the return product.

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Please make sure all information you fill is correct before submitting !

Order Information ( Please log in your BOTATO account first )

First Name

Last Name

E-Mail

Telephone

Order Number

Order Date

Product Information

Product Name and Model

Serial Number

Quantity

Reason for Service

Dead On Arrival

Other, please give details below

Received Wrong Item

Repairing Service

Warranty Claim

Wrong order placed

Product is opened

Yes No

Please provide more details

I have read and agree to the Delivery Return and Refund