ALLDOCUBE TABLET SCREEN CRACK REPLACEMENT INSURANS T&C
This Insurance covers the buyer Alldocube Device against Cracked Screen due to Accidental Damage.
The Program also provides Online Technical Support and Call Centre Services in respect of the
Mobile Device stated above.For any enquiries regarding the coverage, please WhatsApp our hotline
This is a summary of the terms and conditions of the cover available under the Cracked Screen
-To protect the buyers against Cracked Screen Damage to the Mobile Device due to accidental or
unintentional drop/knock/press or external impact except where specifically excluded by the
This warranty is limited to 1 (one) claim only for the duration of the cover and shall not exceed the
Screen Replacement Cost of the Mobile Device.
What are the major exclusions under this policy?
1.The Excess stated in the Schedule to be borne by the buyer respect of each and every occurrence
giving rise to loss or damage under this Protection.
2.Loss or damage arising from atmospheric conditions, wear and tear, gradual deterioration,
depreciation, corrosion, discoloration, rust, vermin, insects, any process of cleaning or restoring or
from adjustment, repair or dismantling of any part whilst removed from its normal working position.
3.Loss, damage or destruction caused by or contributed to by or arising from war, invasion, act of
foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution,
insurrection, civil commotion, military or usurped power or loss or pillage in connection therewith.
4.An act of terrorism. For this purpose, an act of terrorism means an act including, but not limited to
the use of force or violence and/or the threat thereof, of any person(s) or group(s) of persons
whether acting alone or on behalf of or in connection with any organization(s) or government(s),
committed by political, religious, ethnic, ideological or similar purposes including the intention to
influence any government(s) and/or to put the public or any section of the public in fear.
5.Flood, Earthquake and other convulsions of nature.
6.An act in contravention of a government prohibition or law.
7.Delay, confiscation, detention, destruction or requisition by Customs or Police or by the order of
any Government or Public Body or Authority, whether as contraband, stolen goods or otherwise, or
in consequence of illegal act or activity or otherwise.
8.Ionising, radiation or contamination by radio activity from any nuclear fuel from any nuclear waste
from combustion of nuclear fuel or nuclear weapon material.
9.Criminal Breach of Trust and/or
10.Theft by Deception
11.The unforeseen loss of the Mobile Device during the Period of Cover caused by the buyer or any
person authorized by the buyer to use their Mobile Device.
13.Any deliberate act or negligence by the buyer, or any person using the Mobile Device with their
14.In respect of Accidental Damage claim that takes place on any type of craft used in or on water
that is less than three (3) meters long.
15.Any additional cost incurred to the buyer in respect of
a) loss of value, loss of use, loss of information stored in memories, or any consequential loss
(including but not limited to any economic loss or other loss of turnover, profits, business, goodwill
or expected savings), except as set out elsewhere in this Protection.
b) when repairing or replacing aerials, battery chargers or batteries where these items are the only
part of the Mobile Device that have been Damaged or stolen.
c)when replacing car kits or car phones and other accessories which can no longer be used with the
d)in returning the Mobile Device for repair or collecting the Mobile Device once it has been repaired;
e) repairing or providing replacement Mobile Device where the Damage to the Mobile Device is
covered by the relevant Manufacturer's guarantee or warranty for either parts or labor.
f) mobile Device being routinely serviced, inspected, adjusted or cleaned.
g) replacement of any accessories associated with the buyer Mobile Device.
16.Internal leakage of the battery, unless due to Accident.
17.Mysterious disappearance, unexplainable and/or improvable event.
18.Product defects whether latent inherent.
19.Electronic derangement or malfunction including its own ignition or burn out, whether as a result
of use, misuse, test or repair; and/or
20.Damage resulting from deliberate action of the Subscriber.
21.Scratches or dents to smartphones external cover, housing or body.
Each of the conditions herein will be viewed separately and independently from the others. The
invalidity of any part of a condition will not affect the validity of any other part.
1.Entire Contract-Changes In Protection
No statement made by the applicant for insurance not included herein shall avoid the Protection or
be used in any legal proceedings hereunder. No party shall have the authority to change this
Protection or to waive any of its provisions save and except for an officer clothed with express
authority by us to do so and such approval be endorsed hereon.
The effective date of this Protection is as stated in the order number
3.Notice of Claim, Buyer must immediately notify us if any loss or damage due to Accidental
a)to register a Claim by notifying us on WhatsApp hotline number 03-28567687 and fill up a form on
our website *have to register a customer account 1st*
https://www.botato.com.my/index.php?route=account/return/add within twenty four (24) hours of
The Buyer shall provide all necessary information and assistance to enable us to settle any of the
Claims. Failure to comply with this condition may prejudice the Claims. Filing a false or fraudulent
Claim will invalidate the Claim and result in rejecting the Claim.
4.Limitation Of Claims
No benefit shall be payable for any Claim filed to us beyond a period of 1 year from the Date you
received the device.
5.Where can I get further information?
Should you require additional information about this policy or if you have any enquiries, please
contact us at:
Hotline number & WhatsApp : +60 03-28567687
E-mail : [email protected]
Website : www.botato.com.my
Facebook : https://www.facebook.com/botatoelectronics